HPE Storage Users Group

Have a S800 showing degraded drives for Cage2, found Bad PCI HBA port card. Moved to another node with a Free HBA Initiator Port, link came up and Cage looks good but all drives remain in failed state. No issues with Cage as shown. Tried to run servicecage resetfc but didnt help and also reset the A module on the Cage. Any Ideas.

Maybe for disk cage node connections needed be on partner nodes ?? Was node 6 and 7, I moved to node 2, now its node 2 and 7.

2 cage2 2:4:2 0 7:0:4 0 40 28-40 2.61 2.61 DC2 n/a

-----------Cage detail info for cage2 ---------

Position: C00_Bay0

Fibre Channel Info PortA0 PortB0 PortA1 PortB1
Link_Speed 2Gbps -- -- 2Gbps

----------------------------------SFP Info-----------------------------------
FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM
0 0 OK SIGMA-LINKS 2.1 No No No Yes
1 1 OK SIGMA-LINKS 2.1 No No No Yes

Interface Board Info FCAL0 FCAL1
Link A RXLEDs Green Off
Link A TXLEDs Green Off
Link B RXLEDs Off Green
Link B TXLEDs Off Green
LED(Loop_Split) Off Off
LEDS(system,hotplug) Green,Off Green,Off

-----------Midplane Info-----------
Firmware_status Current
Product_Rev 2.61
State Normal Op
Loop_Split 0
VendorId,ProductId 3PARdata,DC2
Unique_ID 1032030000024500

Power Supply Info State Fan State AC Model
ps0 OK OK OK MAG
ps1 OK OK OK MAG
ps2 OK OK OK MAG
ps3 OK OK OK MAG

-----Magazine Info----- ---State---
Mag SysLED HplLED Disks LoopA LoopB
0 Green Off 4 Ready Ready
1 Green Off 4 Ready Ready
2 Green Off 4 Ready Ready
3 Green Off 4 Ready Ready
4 Green Off 4 Ready Ready
5 Green Off 4 Ready Ready
6 Green Off 4 Ready Ready
7 Green Off 4 Ready Ready
8 Green Off 4 Ready Ready
9 Green Off 4 Ready Ready

-------------Drive Info------------- ----LoopA----- ----LoopB-----
Drive NodeWWN LED Temp(C) ALPA LoopState ALPA LoopState
0:0 2000001862aea2d9 Green 37 0xe1 OK 0xe1 OK
0:1 2000001862c0486d Green 36 0xe0 OK 0xe0 OK
0:2 2000001862ae886a Green 32 0xdc OK 0xdc OK
0:3 2000001862aea0fd Green 30 0xda OK 0xda OK
1:0 20000014c3d29a3b Green 35 0xd9 OK 0xd9 OK
1:1 2000000c50c36347 Green 33 0xd6 OK 0xd6 OK
1:2 20000014c3d29902 Green 31 0xd5 OK 0xd5 OK
1:3 20000011c6b0efa2 Green 30 0xd4 OK 0xd4 OK
2:0 20000011c6d46cb2 Green 35 0xd3 OK 0xd3 OK
2:1 200000186214bade Green 35 0xd2 OK 0xd2 OK
2:2 20000018626ad168 Green 32 0xd1 OK 0xd1 OK
2:3 2000001862bba0ae Green 29 0xce OK 0xce OK
3:0 20000014c3d9687c Green 36 0xcd OK 0xcd OK
3:1 2000001d380854ec Green 37 0xcc OK 0xcc OK
3:2 20000014c3d99459 Green 34 0xcb OK 0xcb OK
3:3 20000014c3f5f9c9 Green 30 0xca OK 0xca OK
4:0 5000c5000838a70c Green 38 0xc9 OK 0xc9 OK
4:1 5000c50008388a1e Green 37 0xc7 OK 0xc7 OK
4:2 5000c50011e4eb9a Green 35 0xc6 OK 0xc6 OK
4:3 5000c5000838b39d Green 33 0xc5 OK 0xc5 OK
5:0 2000001d3896f2ed Green 32 0xc3 OK 0xc3 OK
5:1 2000001d385608a1 Green 32 0xbc OK 0xbc OK
5:2 2000001d38561c93 Green 31 0xba OK 0xba OK
5:3 2000001d38560637 Green 28 0xb9 OK 0xb9 OK
6:0 200000186276eb1f Green 37 0xb6 OK 0xb6 OK
6:1 200000186276e8e3 Green 36 0xb5 OK 0xb5 OK
6:2 200000186276eafb Green 35 0xb4 OK 0xb4 OK
6:3 2000001d387dc75a Green 31 0xb3 OK 0xb3 OK
7:0 20000014c3b86067 Green 39 0xb2 OK 0xb2 OK
7:1 20000014c3b76281 Green 36 0xb1 OK 0xb1 OK
7:2 20000014c3b76db3 Green 37 0xae OK 0xae OK
7:3 2000001862b1cdd5 Green 33 0xad OK 0xad OK
8:0 20000024b6808b4b Green 37 0xac OK 0xac OK
8:1 2000001d38035477 Green 36 0xab OK 0xab OK
8:2 2000001d38036315 Green 35 0xaa OK 0xaa OK
8:3 2000001d3803528a Green 31 0xa9 OK 0xa9 OK
9:0 2000001d3803beeb Green 39 0xa7 OK 0xa7 OK
9:1 2000001d3803f89d Green 40 0xa6 OK 0xa6 OK
9:2 2000001d38088682 Green 36 0xa5 OK 0xa5 OK
9:3 2000001d3803dcbb Green 31 0xa3 OK 0xa3 OK

showpd -degraded
Password:
----Size(MB)---- ----Ports----
Id CagePos Type Speed(K) State Total Free A B
0 2:0:0 FC 10 degraded 284160 136448 2:4:2 7:0:4*
2 2:0:2 FC 10 degraded 284160 140800 2:4:2 7:0:4*
3 2:0:3 FC 10 degraded 284160 143616 2:4:2 7:0:4*
13 2:8:1 FC 10 degraded 284160 138240 2:4:2 7:0:4*
14 2:8:2 FC 10 degraded 284160 130816 2:4:2 7:0:4*
15 2:8:3 FC 10 degraded 284160 135680 2:4:2 7:0:4*
40 2:1:0 FC 10 degraded 139520 0 2:4:2 7:0:4*
42 2:1:2 FC 10 degraded 139520 0 2:4:2 7:0:4*
49 2:7:1 NL 7 degraded 476416 177152 2:4:2 7:0:4*
50 2:7:2 NL 7 degraded 476416 174592 2:4:2 7:0:4*
57 2:2:1 FC 10 degraded 139520 0 2:4:2 7:0:4*
85 2:1:3 FC 10 degraded 139520 0 2:4:2 7:0:4*
111 2:9:2 FC 10 degraded 284160 129024 2:4:2 7:0:4*
119 2:4:2 NL 7 degraded 715008 399872 2:4:2 7:0:4*
132 2:1:1 FC 10 degraded 139520 0 2:4:2 7:0:4*
160 2:3:0 FC 10 degraded 139520 0 2:4:2 7:0:4*
162 2:3:2 FC 10 degraded 139520 0 2:4:2 7:0:4*
164 2:6:0 FC 10 degraded 284160 147712 2:4:2 7:0:4*
165 2:6:1 FC 10 degraded 284160 152576 2:4:2 7:0:4*
166 2:6:2 FC 10 degraded 284160 149760 2:4:2 7:0:4*
197 2:2:2 FC 10 degraded 139520 0 2:4:2 7:0:4*
275 2:3:1 FC 10 degraded 284160 137728 2:4:2 7:0:4*
327 2:8:0 FC 10 degraded 284160 130560 2:4:2 7:0:4*
391 2:4:0 NL 7 degraded 715008 399872 2:4:2 7:0:4*
392 2:4:1 NL 7 degraded 715008 401920 2:4:2 7:0:4*
394 2:4:3 NL 7 degraded 715008 402688 2:4:2 7:0:4*
410 2:7:3 NL 7 degraded 476416 173056 2:4:2 7:0:4*
456 2:9:0 FC 10 degraded 284160 129536 2:4:2 7:0:4*
457 2:9:1 FC 10 degraded 284160 136704 2:4:2 7:0:4*
459 2:9:3 FC 10 degraded 284160 135168 2:4:2 7:0:4*
493 2:7:0 NL 7 degraded 476416 173056 2:4:2 7:0:4*
502 2:5:0 FC 10 degraded 380928 239616 2:4:2 7:0:4*
509 2:0:1 FC 10 degraded 284160 146688 2:4:2 7:0:4*
567 2:2:3 FC 10 degraded 139520 0 2:4:2 7:0:4*
585 2:5:1 FC 10 degraded 380928 237568 2:4:2 7:0:4*
586 2:5:2 FC 10 degraded 380928 239616 2:4:2 7:0:4*
587 2:5:3 FC 10 degraded 380928 238848 2:4:2 7:0:4*
609 2:3:3 FC 10 degraded 139520 0 2:4:2 7:0:4*
784 2:2:0 FC 10 degraded 139520 0 2:4:2 7:0:4*
907 2:6:3 FC 10 degraded 284160 126720 2:4:2 7:0:4*
-----------------------------------------------------------------
40 total 12654848 5605632

Did you move the cable to the new hba on a different node or move the unused HBA to replace the bad HBA?

I ran new cable actually to HBA on another Node.