HPE Storage Users Group

Whenever someone launches the 3PAR management console we get the following error.

"
Customer notification from HP SP0001615130 Realtime Alert Process

Notification id: P3037
Notify time: 2014/02/04 11:17:04.00 (User, -0600 CST)
Installed machine: 3PAR INSERV 1615130
Site: 1, Customer

Event urgency: alert
Event count: 1
Event location: Site
Event time: 2014/02/04 11:17:04.00 (-0600 CST)
Event description: 3PAR INSERV CLI server process event

Abstract:
SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes of 96 exceeded, no proces

Text:
Event id: 5556108 Node 0 Cust Alert - Yes, Svc Alert - No Severity: Major
Event time: Tue Feb 4 11:17:04 2014
Event type: CLI server process event Msg ID: 150002
Component: CLI
Short Dsc: Max allowable tpdtcl processes of 96 exceeded, no process creat Event String: Max allowable tpdtcl processes of 96 exceeded, no process created for connection from client address "

Any ideas? When I log into the CLI I only have like four processes running. Running InServ version 3.1.2.278 and Service Process SP-4.1.0.GA-60.001.

Thanks

What version of the IMC are you running?

Have you checked the user connections at the CLI ?

"showuserconn"

You should be able to identify where the connections are coming from and clear them down with

"removeuserconn"

If there are lots coming from the SP then I'd log a call.

Do you only have 1 disk shelf? If so, I learned today that is a known issue. I met someone today that has same/similar issue, and in the interim while waiting for patch, they call HP, and support remotes in and temporarily fixes the issue.

Richard Siemers wrote:What version of the IMC are you running?

4.3.071

Richard Siemers wrote:Do you only have 1 disk shelf? If so, I learned today that is a known issue. I met someone today that has same/similar issue, and in the interim while waiting for patch, they call HP, and support remotes in and temporarily fixes the issue.

We have four shelfs.