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[HP 3PAR 8200] Unable to retrieve data
Posted: Sun Jun 20, 2021 11:21 pm
by maximallist
Hello everyone! After updating 3PAR OS to 3.3.2.135 (GA) and SP to 5.0.8.1-28839, the system cannot check for updates, in the "Last checked" item the status is: "unable to retrieve data". Please tell me how to solve this issue.
Re: [HP 3PAR 8200] Unable to retrieve data
Posted: Mon Jun 21, 2021 12:04 am
by MammaGutt
I would try the usual suspect.
Check firewall logs (call home IPs might have changed with new SP version)
Reboot SP
Remove and re-add 3PAR from SP
Log a case with HPE
Re: [HP 3PAR 8200] Unable to retrieve data
Posted: Thu Jul 22, 2021 11:29 am
by jfms
Hi everyone.
I'm with the same problem as you @Maximallist. Is your problem resolved?
Thank you in advance!