HPE Storage Users Group

Hi folks,

I'm wondering if v1.8 (latest I believe) of the 3par info tool is compatible with Oracle Linux 8?

The tool was installed using the script provided but we cannot read the disks using the tool -

/bin/HP3PARInfo -v
Linux HP3PARInfo Version 1.8 Apr 4 2019
â–’ Copyright 2012-2018 Hewlett-Packard Enterprise Development Company, L.P.

/bin/HP3PARInfo -i
There are no devices exposed to this host!!

We can see the disks however using multipath -ll etc and via other means on the OS. It works fine with Oracle Linux 7. The disk/personas match both OS's.

Any ideas? Many thanks in advance.

Your testing results, and suspicion about supportability, are confirmed in the support martix. Unfortunately, OEL8 is not supported in v 1.8 of LUNInfo.

I recommend contacting your sales team to communicate this need so that resources may be prioritized accordingly.

For anyone curious how to check this matrix yourselves:
HPE SPOCK is the website for checking HPE storage compatibility.

https://h20392.www2.hpe.com/portal/swde ... r=3PARinfo

To find the document, login to spock with your free HPE Passport account. Find the "Software" section on the left pane. Choose "Array SW: Primera" or "Array SW: 3PAR" and the large pane on the right will update with a list of all software related support matrices.

https://spock.corp.int.hpe.com/spock/ut ... fo_dsm.pdf

Hope this helps!

Many thanks Richard.

Appreciate the quick response.