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CS300 internal usb failed

Posted: Wed May 20, 2020 6:00 am
by adam
Hello,

Does anyone know what the replacement procedure looks like for a failed boot device.
A customer has a CS300 that's out of support and the internal USB OS(boot) device has failed.

Thanks
Adam

Re: CS300 internal usb failed

Posted: Fri May 22, 2020 3:58 pm
by Richard Siemers
It involves imaging the new USB with the image of boot code for the NimbleOS version to match your active node. I am not sure what the process is for getting a copy of that after you are off support. You can try to call Nimble support, they will tell you what they can do for free vs what requires Time & Materials.

Typically that imaging is done from a laptop/workstation, then then drive replaced in the node.