Hi all,
Just to confirm that this was due to ICMP being denied by the gateway IP of the Service Processor.
Once ICMP was allowed from the SP IP to the GW IP all tests completed successfully:
Mar 16, 2020 10:19:09 AM Created Mar 16, 2020 10:19:09 AM Start user operation Mar 16, 2020 10:19:12 AM SP localhost test passed. Mar 16, 2020 10:19:15 AM SP public interface test passed. Mar 16, 2020 10:19:18 AM SP gateway test passed. Mar 16, 2020 10:19:18 AM SP DNS test passed. Mar 16, 2020 10:19:18 AM NTP test finished. The SP is currently being synchronized from 192.168.201.254. Mar 16, 2020 10:19:20 AM Collection Server test passed. Mar 16, 2020 10:19:20 AM Completed
ICMP to the SP GW IP isn't detailed as a firewall requirement for the SP.
Interestingly there is an option when editing the "SP Configuration" to "Skip gateway validation check" but this does not stay enabled when clicking OK to save the config.
The additional DNS, NTP and Collection Server tests are not attempted in the ICMP test to the SP GW IP fails.
Cheers Ash.
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