HPE Storage Users Group

Hi guys,

Just a simple question about System Reporter 3.1. I'm just starting in this industry and your professional opinions would help me a lot and would be greatly appreciated.

About the question, do I need to do something or change any setting when System Reporter stops generating reports real time? Every time I try to generate a report, it always gives me the same date which is the last generate report for the inserv, that was 6 days ago.

Thank you.

The service has most likely stopped on the server that runs System Reporter.

Make sure "3PAR System Reporter sampler" is started.

I have a AT job set on on the Windows server for SR that issues a NET Start for the service every 15 minutes. I have seen the service crash for unexpected reason in the past.

willtheworld wrote:The service has most likely stopped on the server that runs System Reporter.

Make sure "3PAR System Reporter sampler" is started.

Thank you for your reply, the service is started when I check it. Is it ok to restart it without causing any problems?

kluken wrote:I have a AT job set on on the Windows server for SR that issues a NET Start for the service every 15 minutes. I have seen the service crash for unexpected reason in the past.

Thank you for your reply, can you tell me how to actually set this? Upon further checking on system reporter, the last report was last month, so probably, the service crashed a month ago, but the service is 'started' when I check on the services.

In Windows just launch task scheduler and set up a job that runs (trigger) at system startup and occurs say every 30 minutes after that. The action will be to start a program and the program will be:
net

then in the add arguments field enter:
start "3PAR System Reporter sampler"


This will then every 30 minutes run the equivalent of:

net start "3PAR System Reporter sampler"

If it is already running it will not cause any issues.

I have a powershell script which checks the service, starts it if its stopped and sends an e-mail to let us know, if thats of any interest to anybody I can post it somewhere.

Brett