HPE Storage Users Group

Hi all,

I am a new member in this forum. I'm in the midst of implementing 3par v800 to my customer. However, I having problem when trying to install and configure the System Reporter 2.9 which was bundled together with the storage.

The issue happens when I want to add the InServ into the System Reporter. The operating system is Windows 2008 Enterprise and database use is MySQL.



Please help.

Hi,

did you install the CLI first?
Please also check that theres no firewall blocking traffic between System reporter, database and your InServ Node.

Hi,

Yes I did install the CLI first.

Local firewall on server also has been turned off. FYI, the System Reporter server is a virtual machine inside one of the KVM hypervisor.

I will check with the server team first to see if there any restrictions applied in between the InServ and the System Reporter.

Thanks mate.

Virtual machine shouldn't be a problem, we also have the sysrep running under VMWare.
Do you have basic connectivity between InServ and system reporter? Check ICMP/ping an check if telnet as well as ssh is accessible from the system reporter (you can use putty for that test).
If these tests are successfull, I'd try a new clean install (there are some points mentioned in the documentation how to remove the system reporter and database completely).
Btw.: System reporter 3.1 is out for some time, you can download it at HP with your account.