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Customising Notifications

Posted: Sun Nov 16, 2014 7:22 am
by KeirL
Hi
Is there a way to configure 3Par notification on an InServ 7200 to only alert critical errors at certain times? for our night shift team I only want critical alerts to be sent to HP via the SPOCC so looking for a way to customise the alerts so only the catagory of 'critical' is sent out from the hours of 6pm to 8am.

many thanks

Re: Customising Notifications

Posted: Mon Nov 17, 2014 2:21 am
by RitonLaBevue
You must proceed on Service Processor to do so...
I tried once but failed to get the right pattern...

Re: Customising Notifications

Posted: Mon Nov 17, 2014 3:05 am
by KeirL
Hi
Thanks for your reply.
Are you saying that it can be done but you're not sure how to do it?
I read through the user guide on the SP but it didn't go into enough depth to say how to configure it that way. I guess it will be to do with setting up the user profiles and shift patterns.

I'll take a closer look when browsing the SP settings and let you know what I find.

thanks