SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes of 96

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hotshot69
Posts: 3
Joined: Tue Feb 04, 2014 12:46 pm

SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes of 96

Post by hotshot69 »

Whenever someone launches the 3PAR management console we get the following error.

"
Customer notification from HP SP0001615130 Realtime Alert Process

Notification id: P3037
Notify time: 2014/02/04 11:17:04.00 (User, -0600 CST)
Installed machine: 3PAR INSERV 1615130
Site: 1, Customer

Event urgency: alert
Event count: 1
Event location: Site
Event time: 2014/02/04 11:17:04.00 (-0600 CST)
Event description: 3PAR INSERV CLI server process event

Abstract:
SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes of 96 exceeded, no proces

Text:
Event id: 5556108 Node 0 Cust Alert - Yes, Svc Alert - No Severity: Major
Event time: Tue Feb 4 11:17:04 2014
Event type: CLI server process event Msg ID: 150002
Component: CLI
Short Dsc: Max allowable tpdtcl processes of 96 exceeded, no process creat Event String: Max allowable tpdtcl processes of 96 exceeded, no process created for connection from client address "

Any ideas? When I log into the CLI I only have like four processes running. Running InServ version 3.1.2.278 and Service Process SP-4.1.0.GA-60.001.

Thanks
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Richard Siemers
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Re: SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes o

Post by Richard Siemers »

What version of the IMC are you running?
Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.
Cleanur
Posts: 254
Joined: Wed Aug 07, 2013 3:22 pm

Re: SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes o

Post by Cleanur »

Have you checked the user connections at the CLI ?

"showuserconn"

You should be able to identify where the connections are coming from and clear them down with

"removeuserconn"

If there are lots coming from the SP then I'd log a call.
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Richard Siemers
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Location: Dallas, Texas

Re: SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes o

Post by Richard Siemers »

Do you only have 1 disk shelf? If so, I learned today that is a known issue. I met someone today that has same/similar issue, and in the interim while waiting for patch, they call HP, and support remotes in and temporarily fixes the issue.
Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.
hotshot69
Posts: 3
Joined: Tue Feb 04, 2014 12:46 pm

Re: SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes o

Post by hotshot69 »

Richard Siemers wrote:What version of the IMC are you running?


4.3.071
Last edited by hotshot69 on Thu Feb 06, 2014 11:40 am, edited 1 time in total.
hotshot69
Posts: 3
Joined: Tue Feb 04, 2014 12:46 pm

Re: SUPPRESSED:CLI SRV_PROC Max allowable tpdtcl processes o

Post by hotshot69 »

Richard Siemers wrote:Do you only have 1 disk shelf? If so, I learned today that is a known issue. I met someone today that has same/similar issue, and in the interim while waiting for patch, they call HP, and support remotes in and temporarily fixes the issue.



We have four shelfs.
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