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 Post subject: [HP 3PAR 8200] Unable to retrieve data
PostPosted: Sun Jun 20, 2021 11:21 pm 

Joined: Mon Jun 07, 2021 2:04 am
Posts: 4
Hello everyone! After updating 3PAR OS to 3.3.2.135 (GA) and SP to 5.0.8.1-28839, the system cannot check for updates, in the "Last checked" item the status is: "unable to retrieve data". Please tell me how to solve this issue.


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 Post subject: Re: [HP 3PAR 8200] Unable to retrieve data
PostPosted: Mon Jun 21, 2021 12:04 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1321
Location: Europe
I would try the usual suspect.

Check firewall logs (call home IPs might have changed with new SP version)
Reboot SP
Remove and re-add 3PAR from SP
Log a case with HPE

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 Post subject: Re: [HP 3PAR 8200] Unable to retrieve data
PostPosted: Thu Jul 22, 2021 11:29 am 

Joined: Thu Jul 22, 2021 11:09 am
Posts: 1
Hi everyone.

I'm with the same problem as you @Maximallist. Is your problem resolved?

Thank you in advance!


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