[HP 3PAR 8200] Unable to retrieve data

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maximallist
Posts: 6
Joined: Mon Jun 07, 2021 2:04 am

[HP 3PAR 8200] Unable to retrieve data

Post by maximallist »

Hello everyone! After updating 3PAR OS to 3.3.2.135 (GA) and SP to 5.0.8.1-28839, the system cannot check for updates, in the "Last checked" item the status is: "unable to retrieve data". Please tell me how to solve this issue.
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MammaGutt
Posts: 1578
Joined: Mon Sep 21, 2015 2:11 pm
Location: Europe

Re: [HP 3PAR 8200] Unable to retrieve data

Post by MammaGutt »

I would try the usual suspect.

Check firewall logs (call home IPs might have changed with new SP version)
Reboot SP
Remove and re-add 3PAR from SP
Log a case with HPE
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.
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jfms
Posts: 1
Joined: Thu Jul 22, 2021 11:09 am

Re: [HP 3PAR 8200] Unable to retrieve data

Post by jfms »

Hi everyone.

I'm with the same problem as you @Maximallist. Is your problem resolved?

Thank you in advance!
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