Used Disks genuine ? different serials

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andy1
Posts: 1
Joined: Mon Mar 08, 2021 12:00 pm

Used Disks genuine ? different serials

Post by andy1 »

Hello together

I bought used disks for our 3PAR 8200.

The disks have a different serial number printed on them than the system outputs. (showpd -showcols Serial)

It is noticeable that the printed serial number has more characters than the one the 3PAR recognizes.

Printed:
2Y8617N0**

System returns:
000722**

Is this normal? The supplier will replace the discs for us. Have I (supplier) been a victim of counterfeiting?

The other discs, all have a serial number (printed/system):
A04415**

Thanks for your feedback

Andy
MammaGutt
Posts: 1578
Joined: Mon Sep 21, 2015 2:11 pm
Location: Europe

Re: Used Disks genuine ? different serials

Post by MammaGutt »

3PAR drives will always have at least 2 and usually 3 serials. The OEM serial printed on the OEM label, a HPE serial printed on the disk and used for tracking support at HPE and a 3PAR serial shown from showpd -i.
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.
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