ben.g wrote:
Thanks for the suggestions apol. I tried changing that option but it won't take.
And FYI - A further update:
I have a support ticket open with HPE and they've finally come back to me after a few weeks passing the buck, saying that it cannot be re-enabled once disabled and I will need to follow the OOTB procedure to get it turned back on.
I'm not very happy about this. Compression was turned off by HPE at their own discretion due to issues they were apparently having with an OS version/patch. And considering all they have done is send a URL through saying I need to follow it really gets my goat up.
I've just read the following warning for the OOTB procedure:
WARNING: Proceeding with the system setup script causes complete and irrecoverable loss of data.
Do not perform this procedure on a system that has already undergone the system setup.Thousands of dollars a year in support and they send me a link saying I need to factory reset our production system myself. Yeah thanks HPE
pathetic...
If that was me I would raise this issue with my sales rep. By disabling compression your getting less capacity then you paid for. If they don’t fix it or give you capacity similar to what you’re loosing for free (and for any future upgrades) they could come pick it up with a full refund.
Someone shit their pants and you shouldn’t be left to clean up the mess. If they didn’t want you do use compression you could have just stopped using it. No need to disable it globally.
Edit: just a thought, what happens when you try to change the setting? I know for personaprofile all nodes needed to be rebooted(not at the same time of course) afterwards for it to take effect.