CS300 internal usb failed

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adam
Posts: 49
Joined: Tue Aug 25, 2015 3:01 am

CS300 internal usb failed

Post by adam »

Hello,

Does anyone know what the replacement procedure looks like for a failed boot device.
A customer has a CS300 that's out of support and the internal USB OS(boot) device has failed.

Thanks
Adam
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Richard Siemers
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Posts: 1331
Joined: Tue Aug 18, 2009 10:35 pm
Location: Dallas, Texas

Re: CS300 internal usb failed

Post by Richard Siemers »

It involves imaging the new USB with the image of boot code for the NimbleOS version to match your active node. I am not sure what the process is for getting a copy of that after you are off support. You can try to call Nimble support, they will tell you what they can do for free vs what requires Time & Materials.

Typically that imaging is done from a laptop/workstation, then then drive replaced in the node.
Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.
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