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| node_therm_state hw_node:0 Node 0: SBB Canister 0 at WARNING https://3parug.net/viewtopic.php?f=18&t=905 |
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| Author: | glanzmann [ Wed Sep 10, 2014 4:10 am ] |
| Post subject: | node_therm_state hw_node:0 Node 0: SBB Canister 0 at WARNING |
Hello, we have the above error message followed by: node_therm_state hw_node:0 Node 0: SBB Canister 0 at WARNING level (50 C) node_therm_state hw_node:0 Node 0: auto-fix event Has someone seen this event and can elaborate what is happening here? I assume it is the drive cage of node0 of 7400, is that correct? Cheers, Thomas |
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| Author: | Cleanur [ Wed Sep 10, 2014 5:08 am ] |
| Post subject: | Re: node_therm_state hw_node:0 Node 0: SBB Canister 0 at WAR |
Yes. Assuming you don't have a cooling problem in the DC then from memory the alert is typically a bug introduced with the newer thermal detection and shutdown code, basically the alert triggers too early. A patch was in the works so it may already be available if you log a call.. |
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| Author: | hdtvguy [ Wed Sep 10, 2014 5:20 am ] |
| Post subject: | Re: node_therm_state hw_node:0 Node 0: SBB Canister 0 at WAR |
This is a known bug in 3.1.3 and 3.1.3 MU1. I have been fighting with support as we were told the bug was fixed in MU1 and we had our 7 array upgraded only to find the bug will not be fixed until 3.2.1. We have no intention of going to 3.2.1 for some time so we are fighting for a patch. |
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| Author: | glanzmann [ Thu Sep 11, 2014 7:22 am ] |
| Post subject: | Re: node_therm_state hw_node:0 Node 0: SBB Canister 0 at WAR |
Hello guys, thanks for the all-clear. We checked the machine room and the temperature is okay. So it seems that triggered the same bug. We're running 3.1.3 MU1. Cheers, Thomas |
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| Author: | Leif [ Thu Oct 23, 2014 1:42 am ] |
| Post subject: | Re: node_therm_state hw_node:0 Node 0: SBB Canister 0 at WAR |
I can see a hint about a soloution of the false temperature alarms in patch 09. HP 3PAR OS 3.1.3 MU1 P09 includes: • Issue ID: 118279, 114735 • Description: An incorrect alert is resolved by changing the alert to post at the correct node/canister temperature warning level. |
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