Adding new InServs Hangs in System Reporter

CraigL · **Joined:** Mon Sep 08, 2014 9:48 am **Posts:** 5

Hey Everyone -

Having some difficulty adding either of our new 7200s to System Reporter. I slug in the name, CLI username + PW, hit "Submit"...and it just hangs there at 'Waiting for localhost' for a while, then throws a 504 (Gateway Time-out, the gateway did not receive a timely response from the upstream server or application) error.

Connecting via the CLI with the same u/p (3paradm) from the System Reporter machine works fine; heck, the SR machine and 3par management nodes are on the same subnet.

The version of System Reporter is 3.1 MU2, and the 3par is 3.1.3 MU1. I used the included version of Apache and MySQL 5.5 and the installation went smoothly.

Anyone ever run into this?

Thanks a ton in advance for the help!

-Craig

RitonLaBevue · **Joined:** Fri Jun 27, 2014 2:01 am **Posts:** 390

Could you try to connect using secure mode of GUI ?
Maybe you disable non secure network port during MOB.

CraigL · **Joined:** Mon Sep 08, 2014 9:48 am **Posts:** 5

The fix was to check the 'use SSL' box. Ha. 3.1.3 requires it, apparently.....

Thanks a ton for the reply!

-Craig

RitonLaBevue · **Joined:** Fri Jun 27, 2014 2:01 am **Posts:** 390

That means the non secure ports are disabled on your array.
You can enable them using serial connection.

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Adding new InServs Hangs in System Reporter

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