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 Post subject: 3par 7200 ethernet errors
PostPosted: Fri Apr 25, 2014 12:07 pm 

Joined: Tue Dec 10, 2013 11:03 am
Posts: 5
Hi,

we've encountered iscsi performance issues when having open multiple sessions per server NIC - while analyzing the packet dumps we noticed that the storage seems to drop frames causing client-triggered retransmits.

While looking at the 3par we noticed consistent errors on all our ethernet/iscsi interfaces, MACRxFramesDroppedCount hovers on a constant 1.9/sec per device:

Storage:
3Par 7200, Release version 3.1.2 (MU3)
NIC: QLOGIC QLE8242 58 4.11.124

Code:
1:2:2 MACTxFramesCount                      795.9     329.2      27.8
1:2:2 MACTxBytesCount                    732199.6  202178.3 1857515.0
1:2:2 MACTxMulticastFrameCount                0.8       1.5       1.9
1:2:2 MACTxBroadcastFrameCount                0.0       0.0       0.0
1:2:2 MACTxPauseFrameCount                    0.0       0.0       0.0
1:2:2 MACTxControlFrameCount                  0.0       0.0       0.0
1:2:2 MACTxDeferralsCount                     0.0       0.0       0.0
1:2:2 MACTxExcessDeferralsCount               0.0       0.0       0.0
1:2:2 MACTxLateCollisionsCount                0.0       0.0       0.0
1:2:2 MACTxAbortsCount                        0.0       0.0       0.0
1:2:2 MACTxSingleCollisionsCount              0.0       0.0       0.0
1:2:2 MACTxMultipleCollisionsCount            0.0       0.0       0.0
1:2:2 MACTxCollisionsCount                    0.0       0.0       0.0
1:2:2 MACTxFramesDroppedCount                 0.0       0.0       0.0
1:2:2 MACTxJumboFramesCount                   0.0       0.0       0.0
1:2:2 MACRxFramesCount                     1183.1     652.7     117.4
1:2:2 MACRxBytesCount                   1908654.1 1069065.6 1289127.8
1:2:2 MACRxUnknownControlFramesCount          0.0       0.0       0.0
1:2:2 MACRxPauseFramesCount                   0.0       0.0       0.0
1:2:2 MACRxControlFramesCount                 0.0       0.0       0.0
1:2:2 MACRxDribbleCount                       0.0       0.0       0.0
1:2:2 MACRxFrameLengthErrorCount              0.0       0.0       0.0
1:2:2 MACRxJabberCount                        0.0       0.0       0.0
1:2:2 MACRxCarrierSenseErrorCount             0.0       0.0       0.0
1:2:2 MACRxFramesDroppedCount                 1.6       1.0       1.9
1:2:2 MACRxCRCErrorCount                      0.0       0.0       0.0
1:2:2 MACRxEncodingErrorCount                 0.0       0.0       0.0
1:2:2 MACRxLengthErrorLargeCount              0.0       0.0       0.0
1:2:2 MACRxLengthErrorSmallCount              0.0       0.0       0.0
1:2:2 MACRxMulticastFrameCount                0.0       0.0       0.0
1:2:2 MACRxBroadcastFrameCount                0.0       0.0       0.0
1:2:2 IPTxPacketsCount                      325.1     189.7     262.8
1:2:2 IPTxBytesCount                     707851.0  191637.5 1821209.5
1:2:2 IPTxFragmentsCount                      0.0       0.0       0.0
1:2:2 IPRxPacketsCount                     2179.0     528.9     381.4
1:2:2 IPRxBytesCount                    4329169.0 1102505.0 1247142.3
1:2:2 IPRxFragmentsCount                      0.0       0.0       0.0
1:2:2 IPDatagramReassemblyCount               0.0       0.0       0.0
1:2:2 IPInvalidAddrErrorCount                 0.0       0.0       0.0
1:2:2 IPErrorPacketCount                      0.0       0.0       0.0
1:2:2 IPFragmentReceivedOverlapCount          0.0       0.0       0.0
1:2:2 IPFragmentReceivedOutOfOrderCount       0.0       0.0       0.0
1:2:2 IPDatagramReassemblyTimeoutCount        0.0       0.0       0.0
1:2:2 TCPTxSegmentsCount                    325.1     189.7     262.8
1:2:2 TCPTxBytesCount                    688217.3  182712.0 1794061.3
1:2:2 TCPRxSegmentsCount                   2179.0     528.9     381.4
1:2:2 TCPRxBytesCount                   4285589.8 1091926.9 1239514.5
1:2:2 TCPPersistTimerExpiredCount             0.0       0.0       0.8
1:2:2 TCPRetransmitTimerExpiredCount          0.0       0.3       0.8
1:2:2 TCPRxDuplicateACKCount                 48.6       8.9      23.1
1:2:2 TCPRxPureACKCount                       0.0       0.0       0.0
1:2:2 TCPTxDelayedACKCount                    0.0       0.0       0.8
1:2:2 TCPTxPureACKCount                      78.1      21.7      41.9
1:2:2 TCPRxSegmentErrorCount                  0.0       0.0       0.0
1:2:2 TCPRxSegmentOutOfOrderCount             0.0       0.0       0.5
1:2:2 TCPRxWindowProbeCount                   0.0       0.0       0.0
1:2:2 TCPRxWindowUpdateCount               1900.9     515.4     629.3
1:2:2 ECCErrorCorrectionCount                 0.0       0.0       0.0
1:2:2 iSCSITxPDUCount                       442.2     125.0     140.4
1:2:2 iSCSITxBytesCount                  208848.9   46889.9 1776633.4
1:2:2 iSCSIRxPDUCount                       881.1     240.3     191.5
1:2:2 iSCSIRxBytesCount                 3468907.0  938496.7 1230323.7
1:2:2 iSCSIIOsCompletedCount                435.8     119.4     100.3
1:2:2 iSCSIRxUnexpectedIOCount                0.0       0.0       0.0
1:2:2 iSCSIFormatErrorCount                   0.0       0.0       0.0
1:2:2 iSCSIHeaderDigestErrorCount             0.0       0.0       0.0
1:2:2 iSCSIDataDigestErrorCount               0.0       0.0       0.0
1:2:2 iSCSISequenceErrorCount                 0.0       0.0       0.0


This is accompanied by a large amount of pause frames on the switch side:

Switch: HP A5800-24G, Ver 5.20.105 Rel 1808P02

Code:
 Peak value of input: 268107625 bytes/sec, at 2013-05-29 10:51:50
 Peak value of output: 170180225 bytes/sec, at 2000-04-27 14:11:59
 Last 300 seconds input:  811 packets/sec 112135 bytes/sec 0%
 Last 300 seconds output:  438 packets/sec 1216808 bytes/sec 0%
 Input (total):  42387958132 packets, 99283502231747 bytes
    38095148083 unicasts, 22746 broadcasts, 1182806 multicasts, 4291604497 pauses
 Input (normal):  38096353635 packets, - bytes
    38095148083 unicasts, 22746 broadcasts, 1182806 multicasts, 4291604497 pauses
 Input:  0 input errors, 0 runts, 0 giants, 0 throttles
    0 CRC, 0 frame, - overruns, 0 aborts
    - ignored, - parity errors
 Output (total): 38911347477 packets, 177770882637100 bytes
    38860888889 unicasts, 18314621 broadcasts, 32143967 multicasts, 0 pauses
 Output (normal): 38911347477 packets, - bytes
    38860888889 unicasts, 18314621 broadcasts, 32143967 multicasts, 0 pauses
 Output: 0 output errors, - underruns, - buffer failures
    0 aborts, 0 deferred, 0 collisions, 0 late collisions
    0 lost carrier, - no carrier


And here we are a bit stumped on how to investigate this issue further, are there any other tools/commands which could provide more insight on what's happening?

best,
Michael


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 Post subject: Re: 3par 7200 ethernet errors
PostPosted: Mon Apr 28, 2014 11:33 am 

Joined: Tue Dec 10, 2013 11:03 am
Posts: 5
Turns out the root cause seemed to be an old switch for the iscsi clients (HP 2848) with too few per-port buffer space.

https://www.usenix.org/legacy/event/fas ... shayee.pdf describes the problem in detail.


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