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need How-To replacing failed drive in E200 https://3parug.net/viewtopic.php?f=18&t=390 |
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Author: | onesoul [ Fri Aug 09, 2013 11:34 am ] |
Post subject: | need How-To replacing failed drive in E200 |
Help! I'm the new hire at my company and we have a 7 year old E200 in service. A drive has failed in cage 0 position 14 and I cannot figure out how to replace it. We have zero maintenance documentation. I found the HP docs for v2.2.4 (we're running v2.2.2) and it states contact my VAR for drive replacement. Further reading indicates using 'servicemag start cageid pdid' but I haven't gotten that to work. In my first attempt, I removed the failed drive and inserted a new one expecting it to auto-rebuild. Failed attempt #1: - remove failed drive - insert new drive - showpd shows the new drive as id --- and the failed drive in cage 0 position 14. Failed attempt #2: - servicemag start 0 14 - servicemag status (until it succeeds) - remove failed drive 0 14 and insert new drive - showpd shows the new drive as id --- and the failed drive in cage 0 position 14. Failed attempt #3: - servicemag start -log -pdid 14 3par1 cli% showversion Release version 2.2.2.158 (MU5) Patches: None Component Name Version CLI Server 2.2.2 (MU5) CLI Client 2.2.2 (MU5) GUI Server 2.2.2 (MU5) System Manager 2.2.2 (MU5) Kernel 2.2.2 (MU5) TPD Kernel Code 2.2.2 (MU5) Utilities 2.2.2 (MU5) Software Updater 2.2.2 (MU5) 3par1 cli% showalert Id : 47 State : New Time : Sat Jul 13 08:49:26 PDT 2013 Severity : Major Type : Component state change Message : PD 14 Failed (Invalid Media, Increased Error Count, Missing, Missing A Port, Missing B Port) 3par1 cli% servicemag status Cage 0, magazine 14: The magazine was successfully brought offline by a servicemag start command. The command completed Thu Aug 8 17:57:09 2013. The output of the servicemag start was: ... servicing disks in mag: 0 14 ... valid disks: ... not valid disks: WWN [2000001862476B3B] Id [14] ... relocating chunklets to spare space... ... relocating chunklets from degraded raid sets to spare space ... bypassing mag 0 14 ... bypassed mag 0 14 servicemag start -log -pdid 14 -- Succeeded 3par1 cli% showpd Id Cage_Pos SizeMB Chunk Free Spare ----Node_WWN---- State APort BPort LdA --- 0:14:0 476837 0 0 0 20000014C3B8A638 new 0:0:1 1:0:1* Y 14 0:14:0? 476837 1826 669 114 2000001862476B3B missing ----- ----- Y 3par1 cli% dismisspd 14 Error : Pd id 14 has 114 chunklet marked as spare |
Author: | slu [ Sat Aug 10, 2013 3:12 am ] |
Post subject: | Re: need How-To replacing failed drive in E200 |
Hi there, which version of the service processor do you have installed actually? Is it possible to log in there, go to "Support" and then open "Guided Maintenance"? This process should guide through the disk replacement process and do all the cli-stuff for you in the correct order, but i don't know if your SP already has this feature. |
Author: | onesoul [ Tue Aug 13, 2013 12:17 pm ] |
Post subject: | Re: need How-To replacing failed drive in E200 |
I can't easily access the GUI. The previous Operations staff set the service processor firewall to only allow ssh and HTTP(s) from a single linux bastion host (and it has no GUI). How can I change the service processor firewall settings? 1.1 Display SP Version SP Software Version tpdSPbase-2.2.2.GA-52:1190871622 tpdSPInFormOS2.1.4.47-2.1.4.47-1:1190871996 tpdSPInFormOS2.2.1.156-2.2.1.156-1:1190872072 tpdSPInFormOS2.2.2.126-2.2.2.126-23:1168442855 tpdSPInFormOS2.2.2.140-2.2.2.140-31:1175891216 tpdSPInFormOS2.2.2.158-2.2.2.158-52:1190872155 tpdSPPI-2.2.2.GA-52:1190871638 tpdSPUI-2.2.2.GA-52:1190871640 tpdSPclmaint-2.2.2.GA-52:1190871641 tpdSPcommon-2.2.2.GA-52:1190871643 tpdSPcommunications-2.2.2.GA-52:1190871645 tpdSPdiag-2.2.2.GA-52:1190871647 tpdSPgdda-2.2.2.GA-52:1190871637 tpdSPgm-2.2.2.GA-52:1190871650 tpdSPlib-2.2.2.GA-52:1190871636 tpdSPnresc-2.2.2.GA-52:1190871656 tpdSPprod-2.2.2.GA-52:1190871657 tpdSPsarge-2.2.2.GA-52:1190871720 tpdSPtpddump-2.2.2.GA-52:1190871789 tpdSPtpdupdate-2.2.2.GA-52:1190871809 tpdSPtraining-2.2.2.GA-52:1190871817 tpdSPtzdata-2.2.2.GA-52:1190871822 tpdSPupdate-2.2.2.GA-52:1190871829 tpdSPweb-2.2.2.GA-52:1190871831 tpdSPwoody-2.2.2.GA-52:1190871911 Base Image Info Imaged with 3PAR SP build 3.0-21 |
Author: | onesoul [ Tue Aug 13, 2013 5:46 pm ] |
Post subject: | Re: need How-To replacing failed drive in E200 |
3par1 cli% showlicense License key was generated on Tue Jun 26 13:29:57 2007 License features currently enabled: InForm Suite System Reporter Thin Provisioning (100G) |
Author: | onesoul [ Tue Aug 13, 2013 6:01 pm ] |
Post subject: | Re: need How-To replacing failed drive in E200 |
FOUND THE service processor FIREWALL SETTINGS!! Now I can open them up to allow GUI. ssh spvar@sp (passwd 3parvar) 2 ==> Network Configuration 3 ==> Firewall Manipulation 1 ==> Display Firewall Status 2 ==> Alter Private network firewall rules 3 ==> Alter Public network firewall rules X Return to previous menu Holy crap. ipchains from hell. Back on the disk topic, looks like I cannot dismiss the drive, and servicemag doesn't move the spare chunklets. 3par1 cli% dismisspd 14 Error : Pd id 14 has 114 chunklet marked as spare Also, looks like I didn't know about admitpd. Here's what I'll try: - remove failed drive from cage 0 position 14 - install new drive in cage 0 position 14 - ssh spvar@sp (passwd 3parvar) - admitpd - showpd - (wait for rebuild) - dismisspd 14 (if it doesn't remove from showpd)? |
Author: | trireed [ Thu Aug 22, 2013 5:52 pm ] |
Post subject: | Re: need How-To replacing failed drive in E200 |
Here is how to replace a failed drive: showpd -failed -degraded Make sure you do not have two failed drives in same mag, assuming you dont then proceed. servicemag start -log -wait -pdid !wait till it succeeds replace failed drive servicemag resume 0 14 ! This will bring mag back online along with good drive servicemag status -d 0 14 ! verify staus of bringing drive back online |
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