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 Post subject: Tips for buying used 3PAR equipment
PostPosted: Sun Aug 02, 2020 11:33 am 

Joined: Tue Jul 07, 2020 5:03 pm
Posts: 1
Hi, I'm new to this and already bought a rig of used 3PAR parts (7400). Soon discovered that a password-less OS with 3.2.2 is a brick without a support contract. Asked for professional support and an HP assessment was "just" 5k eur and that is just a check my home basement (aka. the data center). Then they will decide the cost of activating a contract. Since that is way more that the cost of this trash, I simple give up on HPE. I just needed to rebirth this thing :-(

Anyway, found many comments in this User Group but one thing is missing here: How to hack 3PAR. Apparently everyone here is very careful about not to breaking support. Well, many of these equipment are already out-of-support life-cycle anyway.

Found an alternative to my problem using this as a JBOD cage: https://www.youtube.com/watch?v=qVcLegTqQ50&t=28s. I've already ordered a pair of P800 SAS controllers on ebay.

But before giving up on 3PAR forever, can someone here point me to "re-image" tips to downgrade my controllers to 3.2.1 (before the rolling passwords)?

For example, overriding the internal SSD with an pristine 3.2.1 OS?


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 Post subject: Re: Tips for buying used 3PAR equipment
PostPosted: Sun Aug 02, 2020 12:29 pm 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1123
Location: Europe
Just asking.

You bought a used 7400 and the seller didn't provide any passwords, the default 3paradm/3pardata didn't work, nor did console/cmp43pd which is default for uninitialized systems... and you've asked HPE support to provide a time-based console password for you to reset/uninitialize your system? (Keep in mind the the last one is only active for the remaining part of the hour and assumes that the local set time and timezone is correct)

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 Post subject: Re: Tips for buying used 3PAR equipment
PostPosted: Sun Aug 02, 2020 10:05 pm 
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Joined: Tue Aug 18, 2009 10:35 pm
Posts: 1262
Location: Dallas, Texas
When decommissioning a 3PAR, there is a "back in the box" process to wipe the previous owners data and reset the unit back to factory default. No need to downgrade, the time based enhanced security can be removed when you re-initialize the array. The call this start the "Out of the box" process.

Test the console password Mammagut provided above via the serial console connection to the controller. If that doesn't work call support while you have the serial connected and ready for login. Instead of asking for professional services, ask for the Back in the Box procedure to redeploy your asset into a non-production lab. Once you prove physical ownership/possession they should give you 1 time password too to get the BITB process completed.

Did you get a physical service processor with it too?

Good luck!

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Richard Siemers
The views and opinions expressed are my own and do not necessarily reflect those of my employer.


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