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Frequent failures on the HGST 'HCBF' drive model ?? https://3parug.net/viewtopic.php?f=18&t=3385 |
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Author: | dmosley [ Thu Apr 16, 2020 3:18 pm ] |
Post subject: | Frequent failures on the HGST 'HCBF' drive model ?? |
Is anyone else experiencing an outbreak of pending failures with this model of 2.5" FC disk ?? We've now had 4 failures in the last week. Out of about 90 of this model in one of our 8200 arrays. I've got another 7 drives that show the 'UnCorr Read error' count greater than 2. I think HPE support said they can only send a replacement when the array calls home with eminent failure. And they're certain there is no cage or node failure that might cause it. thanks, don m. |
Author: | MammaGutt [ Fri Apr 17, 2020 8:37 am ] |
Post subject: | Re: Frequent failures on the HGST 'HCBF' drive model ?? |
I had a 3PAR with only those drives. HPE proactively replaced about half of them a couple of years back after reviewing some of their call home data from what I understood. |
Author: | dmosley [ Sun Apr 26, 2020 5:11 pm ] |
Post subject: | Re: Frequent failures on the HGST 'HCBF' drive model ?? |
Update: we've now replaced 10 of the HGST 'HCBF' drives with Seagate drives. HPE support said they will not do further pre-emptive replacements until the uncorrectable read errors hit 20. |
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