HPE Storage Users Group

A Storage Administrator Community




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: Frequent failures on the HGST 'HCBF' drive model ??
PostPosted: Thu Apr 16, 2020 3:18 pm 

Joined: Mon Aug 26, 2013 11:05 am
Posts: 8
Is anyone else experiencing an outbreak of pending failures with this model of 2.5" FC disk ??
We've now had 4 failures in the last week. Out of about 90 of this model in one of our 8200 arrays. I've got another 7 drives that show the 'UnCorr Read error' count greater than 2. I think HPE support said they can only send a replacement when the array calls home with eminent failure. And they're certain there is no cage or node failure that might cause it.

thanks,
don m.


Top
 Profile  
Reply with quote  
 Post subject: Re: Frequent failures on the HGST 'HCBF' drive model ??
PostPosted: Fri Apr 17, 2020 8:37 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
I had a 3PAR with only those drives. HPE proactively replaced about half of them a couple of years back after reviewing some of their call home data from what I understood.

_________________
The views and opinions expressed are my own and do not necessarily reflect those of my current or previous employers.


Top
 Profile  
Reply with quote  
 Post subject: Re: Frequent failures on the HGST 'HCBF' drive model ??
PostPosted: Sun Apr 26, 2020 5:11 pm 

Joined: Mon Aug 26, 2013 11:05 am
Posts: 8
Update: we've now replaced 10 of the HGST 'HCBF' drives with Seagate drives. HPE support said they will not do further pre-emptive replacements until the uncorrectable read errors hit 20.


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 


Who is online

Users browsing this forum: Google [Bot] and 32 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group | DVGFX2 by: Matt