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 Post subject: Renaming Virtual Volume that belong to Virtual Volume Group
PostPosted: Mon Nov 25, 2019 8:00 pm 

Joined: Sat Jul 18, 2015 8:11 am
Posts: 6
Hello ,

The following rename operation was performed via the "The StoreServ Management Console":-

I have renamed a number of Virtual Volumes that belong to a Virtual Volume Group. After the rename operation :-

  • I noticed that the Virtual Volumes are not 'visible' within the Volume Group, the Virtual Volume Groups says that there are 5x volumes but I can 'see' then via the interface.

  • If I perform a query of the Virtual Volume Group via the cmd line the volumes are returned

  • If I use the 'old' 3PAR Management Console, I can see the volumes.

Is this a 'bug' within the Web Interface or do I have to perform a refresh?, I have closed down the browser and tried logging in again, but the Volumes are still not within the Virtual Volume Group.

Thank you in advance for any comments support.

Cheers

Andrew


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 Post subject: Re: Renaming Virtual Volume that belong to Virtual Volume Gr
PostPosted: Tue Nov 26, 2019 12:48 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Which versions are you using?

I saw some funny things with old information getting "stuck" on the Windows-based SSMC. That used to fix itself by restarting the windows service.

I haven't seen similar things on the appliance one, but could still be the same fix (reboot appliance).

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 Post subject: Re: Renaming Virtual Volume that belong to Virtual Volume Gr
PostPosted: Tue Nov 26, 2019 5:27 am 

Joined: Wed Nov 09, 2011 12:01 pm
Posts: 392
I've hit this occasionally when doing lots of renames too, used to happen with later versions of the old IMC and the current SSMC GUIs. Something in the way they cache stuff seems to trip up, as Mamma says a restart of the GUI would clear the cache and get back in sync (restart IMC client or restart SSMC service).

Not had a chance to do similar operations enough in the latest appliance based SSMC versions to say it's gone away though. ;)


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 Post subject: Re: Renaming Virtual Volume that belong to Virtual Volume Gr
PostPosted: Tue Nov 26, 2019 4:44 pm 

Joined: Sat Jul 18, 2015 8:11 am
Posts: 6
Thank you Mamma & Ailean for your thoughts & comments.

I'll Restart the services and report back on the outcome.

Cheers


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 Post subject: Re: Renaming Virtual Volume that belong to Virtual Volume Gr
PostPosted: Tue Nov 26, 2019 9:41 pm 

Joined: Sat Jul 18, 2015 8:11 am
Posts: 6
The actual Service Processor that is running the Application Service has been rebooted and now the information wrt the Virtual Volume Groups is being displayed as expected. Yes this was using a "bigger hammer" than necessary, but it did the job.

So obviously, as mentioned, some of the information for the VVG was being cached and not updated. The fact that I could get the 'correct' information from the cmd line did give me a degree of comfort ;) that everything was correct.

Thank you for the quick Response

Cheers


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 Post subject: Re: Renaming Virtual Volume that belong to Virtual Volume Gr
PostPosted: Wed Nov 27, 2019 1:15 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Of you rebooted the Service Processor and the data is now showing correctly in SSMC I'm pretty sure nothing you did had an impact expect waiting. SSMC communicates directly with the 3PAR so the SP isn't involved in that communication at all.

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