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Serial connection problem on 3PAR 7200
https://3parug.net/viewtopic.php?f=18&t=330
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Author:  nov [ Fri May 31, 2013 2:46 am ]
Post subject:  Serial connection problem on 3PAR 7200

Hi!

Yesterday I received a new 7200 3PAR and proceeded to set up them. But when I try to connect using serial port to a controller 0 - nothing happens, just clear window and random characters in response to pressing any key. I want to do "Out of the Box" procedure for storage system.

I use red crossover patch cord and gray Eth to COM adapter (180-0055-01). Other side is connected to MGMT port of Controller 0.
Try use Pytty and SecureCRT. Try different settings for serial connection. By the way what the settings should be for real (baud rate, data bits, parity, stop bits, flow control)?

What am I doing wrong?
What additional information is needed for a more accurate answer?



//sorry for bad english

Author:  TinDog [ Mon Jun 03, 2013 8:02 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

Try

57600 / 8 / None / XonXoff

TD

Author:  nov [ Thu Jun 06, 2013 12:39 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

Thanks for the tip, but in the end I still had to do everything through Smart Start.

Equipment leaving soon to the customer, sorry that I was not able to practice with manual adjustment through serial connection...

Author:  PearMotion [ Tue Jun 18, 2013 4:57 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

Are you sure you were using the correct Management port? Its the single socket on its own, on the opposite side of the controller from the two sockets for lan and management. Marked in Red on the attached file.

Try using a different cat5 cable. Try connecting to serial on node 1 instead of node 0. Try a different serial program. I've had putty and terraterm working.

Attachments:
7200 Ports.jpg
7200 Ports.jpg [ 228.45 KiB | Viewed 73560 times ]

Author:  nov [ Tue Jun 18, 2013 5:24 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

PearMotion, thank you! I will try to try it next new system.

Author:  agree [ Wed Feb 26, 2014 4:36 pm ]
Post subject:  Re: Serial connection problem on 3PAR 7200

I also have a problem with serial connection. I connect the gray adapter and the gray utp cable on my laptop with a serial-to-usb connector and the other side to MFG port, and with putty i got only gray lines or weird characters.
I tried with baud rates 9600, 57600, 38400 and others but with same result. What is the problem?

Author:  nov [ Wed Feb 26, 2014 11:56 pm ]
Post subject:  Re: Serial connection problem on 3PAR 7200

agree wrote:
I also have a problem with serial connection.


What type of utp cable you use? Cross or normal?
Initially there are two types of cable in the box.

Author:  agree [ Thu Feb 27, 2014 4:14 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

I tried with both types. I tried with gray, red and blue cable but with same results.

Author:  nov [ Thu Feb 27, 2014 5:35 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

agree wrote:
I tried with both types. I tried with gray, red and blue cable but with same results.


There is my configuration (with grey COM to RJ45 adapter):

Speed - 57600
Data bits - 8
Stop bits - 1
Parity - None
Flow control - XON/XOFF

(PuTTY default configuration, except for speed)

Author:  chanchon [ Sun Mar 02, 2014 9:38 am ]
Post subject:  Re: Serial connection problem on 3PAR 7200

Thanks to all guys for helping on this topic .
But i have one Q From which Document i can find about MFG port used for Serial Connection and also baud rate and other settings on serial connection .
best regards

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