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SPOCC gives wrong page for OS Patches
https://3parug.net/viewtopic.php?f=18&t=3127
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Author:  jbguy [ Wed Mar 13, 2019 9:24 am ]
Post subject:  SPOCC gives wrong page for OS Patches

I have been trying to update one of my 3PARs and found an odd quirk. On all my other arrays I just go to SPOCC and hit updates then 3par updates. It lets me upload files and do the update. For some reason on this array I get the below screen (in attachment) when I click on 3par updates. This is normally the screen you get when doing an update. I dont know how to knock this back to normal. I have rebooted the SP but that didnt seem to work. The SP is 4.4.0 GA - 129 so fairly up to date.

Anyone seen this behavior before? I thought of restarting a service on the array but not sure how to do that or even which one would control that behavior.

Thanks for any insight.

Attachments:
2019-03-13_9-20-35.png
2019-03-13_9-20-35.png [ 24.5 KiB | Viewed 1941 times ]

Author:  MammaGutt [ Wed Mar 13, 2019 10:40 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

Try removing the 3PAR from the SP and re-added it.

Author:  jbguy [ Wed Mar 13, 2019 10:47 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

Is that something that can be done live? Or does it need to be shut down?

Author:  MammaGutt [ Thu Mar 14, 2019 4:14 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

It is not disruptive and does not impact anything.

Author:  jbguy [ Thu Mar 14, 2019 9:38 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

Ok thanks. I will give it a whirl and see what I get.

Author:  jbguy [ Thu Mar 14, 2019 9:48 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

Just as a note I tried this and it worked!

Thanks MammaGutt!

Author:  sanjac [ Fri Mar 15, 2019 9:12 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37

Author:  MammaGutt [ Fri Mar 15, 2019 12:34 pm ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

sanjac wrote:
is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37


Release notes state requirements (required installed patches) for each patch.

I've not seen anything other than this.

Author:  jbguy [ Mon Mar 18, 2019 10:37 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

sanjac wrote:
is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37


Yeah I just try to do them in ascending order and make sure to check the notes for each to make sure that there are no prereqs that I dont already have installed. Most of the small patches usually dont need anything else. A lot of newer ones can supersede others as well.

Its just a lot of reading to make sure there isnt anything that will be a gotcha. :)

Author:  profp62 [ Tue Mar 26, 2019 4:56 am ]
Post subject:  Re: SPOCC gives wrong page for OS Patches

Not so long ago there were fantastic documents named like Patches Release Information v20180802 maintained by Sasha Stojkovich on partner page. They disappeared. Probably useless question, but - something like that somewhere ? (forum, blog ...).
Thanks

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