SPOCC gives wrong page for OS Patches

[jbguy]

I have been trying to update one of my 3PARs and found an odd quirk. On all my other arrays I just go to SPOCC and hit updates then 3par updates. It lets me upload files and do the update. For some reason on this array I get the below screen (in attachment) when I click on 3par updates. This is normally the screen you get when doing an update. I dont know how to knock this back to normal. I have rebooted the SP but that didnt seem to work. The SP is 4.4.0 GA - 129 so fairly up to date.

Anyone seen this behavior before? I thought of restarting a service on the array but not sure how to do that or even which one would control that behavior.

Thanks for any insight.

[MammaGutt]

Try removing the 3PAR from the SP and re-added it.

[jbguy]

Is that something that can be done live? Or does it need to be shut down?

[MammaGutt]

It is not disruptive and does not impact anything.

[jbguy]

Ok thanks. I will give it a whirl and see what I get.

[jbguy]

Just as a note I tried this and it worked!

Thanks MammaGutt!

[sanjac]

is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37

[MammaGutt]

is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37

Release notes state requirements (required installed patches) for each patch.

I've not seen anything other than this.

[jbguy]

is there some file that tells me in what order to install patches (i know support usally does it but i love to do it myself)?? For examle infosight is telling me now that "System is missing conditional patch(es) P42,P39,P51,P37 for" i tried installing 42 ...got error. Installed 51 and then 37

Yeah I just try to do them in ascending order and make sure to check the notes for each to make sure that there are no prereqs that I dont already have installed. Most of the small patches usually dont need anything else. A lot of newer ones can supersede others as well.

Its just a lot of reading to make sure there isnt anything that will be a gotcha.

[profp62]

Not so long ago there were fantastic documents named like Patches Release Information v20180802 maintained by Sasha Stojkovich on partner page. They disappeared. Probably useless question, but - something like that somewhere ? (forum, blog ...).
Thanks