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 Post subject: failed IFC repaired itself?
PostPosted: Mon Jul 09, 2018 9:11 am 

Joined: Fri Jan 20, 2017 9:39 am
Posts: 38
I got the following email about a failed card. When I did what the message said, 'showcage', everything is reporting as fine. In SSMC I show that event as resolved by system about a minute after it was triggered.

The array is an 8440 running 3.3.1 MU2. Is this anything to be worried about?


Event description: 3PAR StoreServ Cage IFC State Change

-----------------------Event Message------------------------
Interface Card 1;Cage 1 Failed (Interface Card Firmware Unknown {0x0})

---------------------Corrective Action----------------------
Description: The cage interface card specified in the alert has failed.
Resolution: Use CLI command 'showcage' to confirm condition. Replace card if necessary. For instructions on how to 1) identify the failed component and the replacement part number; 2) order a new part; and 3) perform the replacement, see the following resources:
• Search for the HPE 3PAR StoreServ xxxx Storage Service Guide available from http://www.hpe.com/support
• The HPE Service Media Library: available at http://www.hpe.com/support/sml-csr

--------------------------Abstract--------------------------
(Major)CAGE1,IFC1 FAILED (Interface Card Firmware Unknown {0x0}) Cage 1, Interfa

----------------------------Text----------------------------
Event ID: 935520 Node 0 Customer Alert - Yes, Service Alert - Yes
Severity: Major
Event time: Mon Jul 09 00:40:29 2018
Event type: Cage IFC State Change
Alert ID: 32
Msg ID: 2d00fa
Component: Cage 1, Cage IFC 1
Event string: Cage 1, Interface Card 1 Failed (Interface Card Firmware Unknown {0x0})
Notification key: 2d00xx


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