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 Post subject: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Mon Mar 26, 2018 9:41 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
Hi,
i am running an Vmware/VM SP and i want to upgrade the SP 5.0.2.1-24315 to 5.0.3.
Via the SP Web-Console i try to Upload the 5.0.3 ISO but i get an error.
The Upload is okay but at 2/2 i get this error
See attach.

Thx for all AW.
KKW


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sp upgrade.png
sp upgrade.png [ 81.84 KiB | Viewed 19227 times ]
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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Mon Mar 26, 2018 11:20 am 

Joined: Mon Sep 21, 2015 2:11 pm
Posts: 1570
Location: Europe
Unless something has changed from SP4. 4, always use the physical SP image for upgrades. The virtual ones are only for initial deployment.

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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Tue Mar 27, 2018 3:04 am 

Joined: Thu Jun 01, 2017 1:55 am
Posts: 38
Correct, always use physical iso images for upgrades.


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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Tue Mar 27, 2018 4:16 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
Thanks guys.
This Worked.
I was able to do the Upgrade with the "Physical" ISO.

Greeting
KKW


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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Tue Mar 27, 2018 5:48 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
...but now a have a new problem.
In SP 5.0.2.1 i logged in the Web-Console with User "admin" and my password.
Then i made the Update and the SP do an reboot.
After the Reboot i am not able to login into the Web-Console with User "admin" and my password.
I made two reboots without any affect.

What can you do here?


Thx for all feedback´s
KKW


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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Wed Mar 28, 2018 9:31 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
...

I had no chance and there is no backdoor to reset the password by your self.

I made a call at hpe support and they also find no way to login, because the password that hpe is generating with the sp id for the user "hpesupport" did also not work.

The final solution was to reinstall the sp with the vmware ovf.

But...

After i finished the Setup and i logged in the first time on the Web-Console an error is coming up "HTTP Error from server [500]" and the only thing you can do is hit "ESC" but the error is coming back soon.
The Answer from HPE Support was i need to wait 24h.... so i wait and post an update..

Service Processor Error "HTTP Error from server [500]" is attached


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2018-03-28 17_01_35-Service Processor.png
2018-03-28 17_01_35-Service Processor.png [ 65.77 KiB | Viewed 19102 times ]
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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Tue Apr 03, 2018 1:13 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
hi we still have this problem.

i install a new vm with sp 5.0.3 ovf and after the initial setup i logged in and i get the same error "HTTP Error from server [500]"

did anyone an idee?

thx for all replies


Last edited by KKW on Tue Apr 03, 2018 5:31 am, edited 1 time in total.

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 Post subject: Re: Upgrade SP 5.0.2.1 to 5.0.3
PostPosted: Tue Apr 03, 2018 5:28 am 

Joined: Mon Mar 26, 2018 9:30 am
Posts: 15
so finally i found a solution.

new install vmware ofv SP 4.4 MU6 --> Update to SP 4.5 EMU2 --> Update to SP 5.0.(?) --> Update to 5.0.3 ( full nr 5.0.3.0-24806) (newest at 03.04.2018 (dd/mm/yyyy)).

dirty i know but it works. i think in the sp 5.0.3 VMware ofv is an bug becuase of the 500 Error.

The Blog from Sergio Alves helps:
https://systemsinside.blogspot.de/2017/ ... -v331.html


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