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| Authentication failure SSMC 3.2 https://3parug.net/viewtopic.php?f=18&t=2655 |
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| Author: | DeLiriOusNoMaD [ Sun Sep 17, 2017 12:47 am ] |
| Post subject: | Authentication failure SSMC 3.2 |
trying to figure out where these auth failures are originating. SSMC shows the owner as no user. i am the only admin, never setup ldap. Message code 0x0150006 Origin System |
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| Author: | aberus [ Mon Sep 18, 2017 9:15 am ] |
| Post subject: | Re: Authentication failure SSMC 3.2 |
I have received errors like this in the past and it turned out to be using an account other than 3paradm to perform tasks like compactcpg or taking FilePersona snapshots. I have spoken to HPE about this the account I created has the super role, their recommendation would be to use the 3paradm account. I would recommend looking at your scheduled tasks or anything else you have connecting to the array and changing the account to use 3paradm. |
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| Author: | DeLiriOusNoMaD [ Wed Sep 20, 2017 11:42 pm ] |
| Post subject: | Re: Authentication failure SSMC 3.2 |
aberus wrote: I have received errors like this in the past and it turned out to be using an account other than 3paradm to perform tasks like compactcpg or taking FilePersona snapshots. I have spoken to HPE about this the account I created has the super role, their recommendation would be to use the 3paradm account. I would recommend looking at your scheduled tasks or anything else you have connecting to the array and changing the account to use 3paradm. checked the schedules there are 6 system tasks, nothing else. i cannot change any of them or delete. 3paradm is the only user |
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| Author: | usmankidwai [ Thu Sep 21, 2017 12:29 am ] |
| Post subject: | Re: Authentication failure SSMC 3.2 |
DeLiriOusNoMaD wrote: trying to figure out where these auth failures are originating. SSMC shows the owner as no user. i am the only admin, never setup ldap. Message code 0x0150006 Origin System Have you had a support case opened? Would be good to have that done, so that it can be properly tracked and give a chance for HPE to triage this problem. -- Usman |
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| Author: | dardan [ Fri May 12, 2023 5:33 am ] |
| Post subject: | Re: Authentication failure SSMC 3.2 |
Bringing a very old thread back to live. The rootcause/source of these authentication failures can be determiend by using the following CLI command: Code: showeventlog -startt "2023-05-11 13:00" -endt "2023-05-11 14:41" A detailed article can be found on 3PAR & PRIMERA AUTHENTICATION FAILURES IN SSMC Hope this helps. Cheers, Dardan |
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