failed update 3par OS storeservs

[terminus]

storeservs - 3.2.2.612

vsp
sp-4.5.0.GA-57

update in spocc hp 3par os
and this error

some text in log

tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/tpd-pinld_3.3.1.269_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/tpd-libedit32_3.3.1.269_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/tpd-fedmgr_3.3.1.269_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/tpd-libvmsvc_3.3.1.269_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/tpd-hbafw-lsisas_17.11.03_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/bind9_13a9.8.4.dfsg.P1-6+nmu2+deb7u16_amd64no_restart.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/dists/InForm-2-0/tpd/binary-amd64/libldap-2.4-2_2.4.31-2+deb7u3_amd64.deb Cannot open No such file or directory
tar tpdpackage Cannot mkdir No space left on device
tar tpdpackage/update Cannot open No such file or directory
tar Exiting with failure status due to previous errors
Running preupdate scripts...
- Installing base filesystem
Installing to partition 3
Installing software...
-/.-/.-/.-/.-/-/.-/.-/.-/.-/-/.-/.-/.-Debian package install failed on nodemask 1
Node 0
find /common/tmp/tpdpackage/dists No such file or directory
dpkg error find for --recursive returned unhandled error 1
Exit Status 2
Update failed.
System is not currently undergoing an online upgrade.
System is not currently undergoing an online upgrade.
First node to be rebooted is node 0
Which will be followed by node 1
The upgrade has failed. Please view the messages above and contact HP Customer Support (Error Code 1)


rcd-3par-01 cli% checkhealth -detail

Checking alert
Checking ao
Checking cabling
Checking cage
Checking cert
Checking dar
Checking date
Checking file
Checking fs
Checking host
Checking ld
Checking license
Checking network
Checking node
Checking pd
Checking pdch
Checking port
Checking qos
Checking rc
Checking snmp
Checking task
Checking vlun
Checking vv
Checking sp
Component --------Summary Description-------- Qty
File Filesystems which are over 90% full 1
File Behavior altering files 2
File Nodes with Dump or HBA core files 1
File sr_mnt not mounted 1
Node controlrecoveryauth issues 1
QoS Unable to check QoS 1
-------------------------------------------------
6 total 7

Component -Identifier- ---------------------------Detailed Description----------------------------
File node:0 Filesystem /dev/sda7 mounted on "/common" is over 90% full
File node:0 Behavior altering file "CLI_INJECT_ALLOWED" exists, created on Feb 16 12:11
File node:1 Behavior altering file "CLI_INJECT_ALLOWED" exists, created on Feb 16 12:11
File node:1 Dump or HBA core files found
File -- sr_mnt not mounted
Node nodes0&1 Not all nodes have strong password disable file
QoS -- Unable to check QoS - System Reporter data directory not available
--------------------------------------------------------------------------------------------------
7 total
rcd-3par-01 cli%


so
how to clear /dev/sda7 ?

[mathiasz]

Hi,

first of all: checkhealth has to be done before updating

Anyway. For cleanup you have to be root, so only HP can do that.

Last year I had this situation after installing some patches. The supporter from HP India told me everything is OK and successful. I told the supporter: No, have a look at output from chechhealth. So Indish supporter told me he is only responsible for patch install, not for resulting problems. I had to open an additional incident. So I opened an additional incident and the support from HP Bulgaria fixed the issue. I dont want to tell you my opinion about this support quality because the needed words are political incorrect

Mathias

[cali]

Your File System on the Node Disk is Full.
You have to Call HPE Support for clean up.

[terminus]

so

how i do it

downgrade 3par OS to 3.1.1

than install vsp sp-4.5 with patches

than install 3par os 3.2.2 last version

[jörn_b]

interesting case,
did you do the down -and upgrade online, with rebooting of the single nodes only ?
or was it necessary to do this offline ?
rgds,

[Thustra]

Your File System on the Node Disk is Full.
You have to Call HPE Support for clean up.

Actually if you have an SP that is a version like 4.4 or lower you can do the 'run command on node' option. That will let you do things like df and ls to find where files are that can be removed. You can then also run rm to remove stuff. First thing and the only safe thing I know is to remove previously installed patches and OS versions.

If you can't find stuff that can obviously be deleted you do need HPE support though